[W]e must shift our thinking from treating teams as collections of interchangeable individuals that will succeed as long as they follow the “right” process and use the “right” tools, to treating people and technology as a single human/computer carbon/silicon sociotechnical ecosystem. At the same time, we need to ensure that teams are intrinsically motivated and are given a real chance of doing their best work within such a system.

Matthew Skelton and Manuel Pais, Team Topologies 📚